淘海

Confidentiality of Your Documents
Taohai shall make every effort, in regard to the electronic form of the service, to keep all documents and personal customer information absolutely confidential.

Information relating to the translation, the nature of the translation and any information the Customer transmits to Taohai shall be treated with complete confidentiality. Taohai shall not publicly divulge in any way this information without previous written authorization from the customer, with the exception of collaborators or subcontractors previously authorized by Taohai and the Customer who require such information to perform their jobs.

These guarantees shall not be applicable in the event that Taohai is required by law to communicate such information, or in the event that such information becomes public domain, independently of divulgement of such information by Taohai.

Privacy Statement
Taohai has written this privacy statement to demonstrate its complete respect of your privacy. The text below describes the practices for collecting and distributing information in Taohai's possession.

Automatically Collected Information
We use your IP address (the one that unequivocally identifies the host at that particular time) and cookies to identify you while you make purchases on our site.
Taohai uses a form to acquire information related to an order. In addition to the full name of the person placing the order, information for billing and future contacts is also registered. Taohai is not given information related to credit cards - they are instead directly managed on Banca Sella's secure credit card processing server.

Supplier and Collaborator Privacy
The personal information of our suppliers and freelance collaborators (suppliers, translators, interpreters, graphic designers, affiliates, consultants etc.) are processed with utmost confidentiality. The only information which is provided to third parties is the information published on our site: your username, your native language, experience and educational background. Other information including full name, date of birth, addresses and telephone numbers are only used by Taohai and its authorized suppliers (e.g. accounting firms, banks, etc.) for purposes related to current jobs.

Right to Change or Delete Information
Users may change their information or ask for their information to be deleted at any time.